Careers

Customer Operations Specialist

31/01/2025

KM Packaging is seeking to recruit a Customer Operations Specialist on a 12 months fixed term basis, who will be instrumental in ensuring customers always receive a first class experience.

This is a challenging role involving Customer Service and Business Support - you will require the ability to work within a team whilst employing significant levels of personal initiative; you will enjoy multi-tasking and be happy to accept responsibility for your performance. Day to day tasks include managing customer orders from receipt through to delivery and stock planning through forecast analysis.

By developing relationships with customers and international suppliers, you will help deliver an exemplary standard of customer service and assist in achievement of our business growth targets. In addition to computer literacy, and a high level of numeracy, the successful candidate will possess excellent inter-personal and listening skills, and will demonstrate flexibility, integrity and a mature working style.  

Established 40 years ago, and now an employee-owned trust business, offering employees the ability to play a key role in the strategic development and growth of the company, KM Packaging are in the unique position of being able to supply global customers with an unrivalled range of innovative flexible packaging solutions, focused on convenience, produce and confectionery markets.  The company has a truly inclusive culture which embraces behaviours and values around Ownership, Innovation, Passion and Trust.

If you feel you could thrive within our dynamic and compact organisation, where skills are valued, then please use the form on this page or forward your CV with a covering letter highlighting relevant experience to: [email protected]

Location: Oundle, Northamptonshire.

Work Pattern: 5 days a week on site

Contract type: Full time, fixed-term contract

Upload your CV
Submit

Latest News

Insights / Blog
Unwrapping houmous in a new film
You may have noticed a change in houmous packaging when browsing supermarket aisles. Tesco and Sainsbury's have swapped hard plastic lids on...
Read more
KM News and People / Blog
Our double AA grade makes it a magnificent seven
KM Packaging has achieved the prestigious AA grade in its BRCGS Audit for the seventh year in a row. This recognition reaffirms our commitment...
Read more

Make our KMKnowledge your knowledge

Sign up to receive our regular wrap-up of industry news, trends, insights, snippets, and more. And our newsletter direct to your inbox.
To read our data protection policy click here.