Originally created to meet the packaging needs of the confectionery market, the business has since flourished to offer one of the most diverse ranges of flexible packaging for the global convenience food industry.
We recently celebrated our 35-year anniversary and to mark the occasion, we wanted to go back to the root values and DNA of our business and find out exactly what has made it so successful. To do this, we asked our customers, staff and partners what they think makes KM Packaging stand out on the world stage. We have picked out 35 of the reasons that were submitted to give a great overview of the business, its strengths and what makes it a unique proposition in the packaging supply chain.
So, why do customers return to KM Packaging time and again? The first 12 reasons are:
“we understand”
Over 35 years, we have developed a wealth of knowledge and experience in flexible packaging and lidding film solutions that puts us firmly at the leading edge of the industry. In a retail environment where products must innovate to stand out, we collaborate closely with our customers to develop a comprehensive understanding of the unique packaging requirements of the product. Our purpose is to protect, present and preserve food for manufacturers across the globe and we use our extensive market knowledge and seasoned technical team to deliver solutions that deliver value from factory to table.
“KM have a deep understanding of their materials and the applications that they deliver.”
“we respond”
Our team members pride themselves on working closely with our customers. For every project we ensure that each party is clear on the intended purpose and application of a solution, as well as roles and functions that the packaging needs to perform. We do this to make sure the perfect option can be offered in the first instance.
“Prompt and efficient responses, always willing and able to help.”
“we’re there when you need us”
We don’t just talk the talk with partnerships, we ensure our team and account handlers are available to manage projects from conception to completion – whatever your requirements. We have established an agile supply model that is low risk, efficient and effective, comprising a number of certified supply partners from across the globe. From sourcing raw materials, managing print and perforation requirements to delivering to your door, we can supply you with end-to-end total cost solutions.
“KM very responsive both with phone calls and email. Distance and time zone difference are never an issue.”
“you can rely on us”
With our rich history of packaging excellence, we take great pride in what we do and the solutions we unlock for our customers. Whether you’re looking for lidding solutions for heated applications or flexible packaging that adds value to the supply chain, our team uses its extensive industry experience to make it happen.
“KM manage the full pipeline of supply, so we don’t have to worry.”
“we are positive”
At KM Packaging, we believe that fresh thinking and a can-do approach are the tools to solve any packaging problem – and our experts have the knowledge and experience to turn packaging into a real competitive edge!
“A positive attitude, which delivers excellent customer service!”
“we are creative”
KM Packaging thrives on inspired ideas. We source and deliver packaging solutions that protect, present and preserve, all while turning packaging into a true competitive edge. Sometimes the best solution to packaging problems requires a bit of lateral thinking and our team of experts are perfectly positioned to meet every challenge!
“We see KM Packaging as a positive, creative and innovative organisation and their technical strength puts them in a unique place in the materials supply market.”
“we are innovative”
We delight in matching outstanding products to their ideal packaging solutions. Sometimes this means thinking outside the box and using our extensive experience to meet the evolving requirements of modern commerce. Customers today demand more from their packaging – more convenience, more flexibility and more sustainable credentials. We blend technology with innovative thinking to supply solutions that stand out, supported by an in-depth knowledge of the complex supply chain.
“KM has great products and undertakes special lab experimentation for unique customer applications.”
“our technical expertise is second-to-none”
With 35 years’ experience delivering reliable packaging solutions to food manufacturers across the globe, the experience and knowledge we have in-house is second to none. Our aim is to deliver a right-first-time product and enable our customers to launch on the market with speed, security and efficiency. We are proficient at solving problems and delivering suitable products and can provide you with in-depth knowledge about any of our packaging solutions.
“KM exudes a very high level of market information and product knowledge. The education never stops for me.”
“we are awesome”
This goes without saying! Our team has a wealth of experience across the packaging industry and has delivered outstanding solutions for many years, so it’s no wonder our customers hold us in high regard. Many of our customer relationships span a number of successful years; the long-term partnerships we develop are testament to the trust our customers have in our operations and the standard of excellence we set. Not only this, we foster a positive work environment that encourages every member of the team to succeed.
“Fabulous people, awesome company, first-rate products.”
“we are passionate”
We take great pride in our experience of outstanding packaging design and knowledge of global markets to bring value, quality and service to our customers and we look forward to many more successful years helping them respond to consumer needs.
“Doing business with KM is dealing with real people, passionate about what they do.”
“we offer a wide range of quality products”
With our expansive range and custom-designed portfolio, we’re able to offer packaging that suits every requirement. From lidding and skin films, to flexible packaging, pouches and bags, the solutions we provide are complemented by our diverse range of in-house brands, such as K Foil, K Seal and K Peel.
“KM are our ‘go to expert’ when it comes to all things flexible.”
“we engage with our customers”
By getting to the heart of your business and understanding the full lifecycle of the product, we take a wide array of factors into account during the design and development of our solutions. Our team carefully researches and analyses the intended processing environment, storage, distribution options and how the product will be used by the end consumers, allowing us to carry out specific performance tests so we can recommend appropriate product specifications.
“The most responsive of all packaging suppliers that I have dealt with. No other has the ability to respond and deliver complex products to shared customers like KM.”
These comments highlight the first 12 reasons that our customers, employees and partners believe that KM Packaging has continued to flourish – but there are many more reasons.
Stay tuned to our blog, where we’ll be rounding out our full list with the next 12 reasons. We’re proud of how our business has grown and developed from its inception, now serving some of the largest food manufacturers across the globe. We can’t wait to see where our journey of service and innovation takes us next.