Technical Services Manager


Global flexible packaging and lidding films supplier KM Packaging is looking to recruit a Technical Services Manager.


For 38 years, KM Packaging has been leading the way in the provision of flexible packaging solutions to the food industry around the world, with customers spread throughout the UK, Europe, USA, Canada, Australia, South Africa, and South America. 

We are renowned throughout the chilled/convenience foods market sector as a supplier of innovative specialist lidding films.

We have an exceptional team of highly motivated individuals who are recognised as setting the standard of quality and performance across our markets.

KM Packaging is an Employee-Owned Trust (EOT) Company, whose values of Trust, Ownership, Passion and Innovation are central to everything we do.


Reporting to the Business Unit Director, TECHNICAL, you will be responsible for ensuring the company continues its reputation as the leading supplier of high quality innovative flexible packaging products. You will:

  • Provide technical support to KM customers and suppliers around the world. 
  • Understand the technical requirements of existing customers and ensure their needs are being met.
  • Ensure the quality and suitability of product recommendations, and that technical specifications are up to date and accurate.
  • Liaise and build relationships with co-suppliers (i.e., trays and machines) and ensure that the KM product range is understood and promoted.
  • Actively engage and support in New Product Development, including supplier and customer trials.
  • Drive on-going improvements in our customers manufacturing efficiencies, helping them to become more productive.
  • Support the Sales and Commercial teams in driving new business development into commercial success.


You will have a proven experience in a technical role withing the flexible packaging industry.

You are likely to have a background in material science. Practical experience is crucial, and you will have a strong working knowledge of the packaging machinery used with flexible packaging in the food industry.

You will have excellent customer facing skills, being a great listener and problem solver. You are motivated and determined to exceed customer expectations.

In addition, you will be self-sufficient, able to work independently as well as part of a close team. You will be working within a company with happy, well-motivated colleagues, who are highly valued.

You will be excited by the prospect of working with and meeting customers and suppliers from all around the world. 

This role will require the individual to be principally based at our company office in Oundle and we would expect the successful candidate to be within 90 minutes of Oundle, Northants, or be prepared to re-locate (with support from the company).


This is a genuine opportunity to build a long-term career with a highly profitable and stable business. 

KM Packaging is an Employee Ownership Trust (EOT) and, as such, it rewards those employees who choose to create a long term, dedicated and successful career within the company 


Negotiable and dependent upon experience.

To apply, use the online form to submit your CV and covering letter or email us at [email protected] 

No agencies please.

Upload your CV

Latest News

Insights / Blog
Guide to our sustainable lidding film solutions for Australia
We have recently launched our range of sustainable lidding film solutions for the Australian market. The range is designed to help customers...
Read more
Products / Press Release
KM Packaging launches sustainable lidding film range to meet APCO national targets
Global flexible packaging supplier KM Packaging is launching a range of sustainable lidding film solutions for the Australian market. The...
Read more

Make our KMKnowledge your knowledge

Sign up to receive our regular wrap-up of industry news, trends, insights, snippets, and more. And our newsletter direct to your inbox.
To read our data protection policy click here.